Privacy Policy

KAYY Apartments located in the village of Matala, Crete respects the privacy of our guests and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and protect your personal information.

Information We Collect: We collect personal information you provide when you book a reservation or make an inquiry such as your name, address, email, phone number and credit/debit card information. We also automatically collect information about your device and the use of our website.

How We Use Information: We use your personal information to process your reservation, send booking confirmations and pre-arrival messages, charge payments to your card, and follow up on your stay. We may also use aggregate information and statistics for business reporting and site improvement purposes.

Information Sharing: We do not sell or rent your personal information to third parties. We may disclose information when required by law or when disclosure is necessary to protect our rights. We may share non-personal, statistical information with third parties.

Security: We use secure data networks protected by firewall and password protection systems. Your credit/debit card information is never stored by us. Only authorized staff have access to your personal information.

Changes to Policy: We may make changes to this Privacy Policy at any time. The updated policy will be posted on our website, so please check back from time to time.

Contact Us: For any queries or concerns about our Privacy Policy or the use of your personal data, please contact us at: info@kayyapartments.com.

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